Privacy Policy

Welcome to www.nayomi.com website (the "Site"). This Site is operated by Jamjoom Fashion Trading SPJSC, a company duly organized and existing under the laws of the Kingdom of Saudi Arabia, with commercial registration number (4030515435), and having its registered address at 7267 Prince Sultan, Zahran Business Centre, Al Salamah, 2634, Jeddah, Saudi Arabia (“Nayomi”, “we” and “us”).
This Privacy Policy has the intent to explain how the Site uses the data collected about you when browsing. The use of this Site will also be subject to our Terms and Conditions. The terms of the Privacy Policy shall be imposed to the provisions of the Terms and Conditions in particular to the jurisdiction and law as stipulated under the Terms and Conditions.  

1.    Data Category

Personal information: 
Personal Data is collected through the use of contact information forms, including but not limited to the newsletter registration form, the profile registration form, and the order purchase form.
The personal information we collect will include the title, name, gender, email address, postal address, delivery address, mobile number, birthday, anniversary date. We may also collect personal information provided by you together with or as part of any Submission.
Nayomi do not collect payment details, payment card details or bank account details. 

Automatically collected data:
The computer systems and applications dedicated to the operation of this Site detect, in the course of their normal operation, certain data potentially associated with identifiable users. The data collected include the IP addresses and domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters regarding the operating system, browser and computer environment used by the user. These data are processed, for the time strictly necessary, for the sole purpose of obtaining statistical information on the use of the site and to check its regular operation. The provision of such data is mandatory as it is directly related to the web browsing experience and Internet protocols.

Cookies:
All information about the cookies used is available by consulting the appropriate cookie policy below.

2.    Purpose of Data collection
The personal information collected are used by the Site with the intent of:
•    establish and administer user accounts, process and deliver orders, and to provide the user with relevant services and information;
•    communicate with you through emails and/or SMS when the user opted-in to receive email and/or SMS communications through the dedicated forms;
•    improve the site layout, content and functionality;
•    carry out research on our users’ demographics and interests.
The processing of your data has as its legal basis your free, spontaneous and conscious choice to give such data to the Site by means of the communication channels published on the website Nayomi.com, and is carried out in order to respond to your requests for information.
Providing your data is not mandatory while browsing our website.

3.    Account Deletion
In accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia (“KSA”) and any applicable regulations and executive decree regarding the PDPL that may be amended from time to time  and to the extent the Global Data Protection Practices are applicable in KSA, you have the right to request the deletion of your account and any associated personal data at any time. To initiate this process, please contact our customer support team through [insert contact method] or access the account settings in your profile. Upon receiving your request, we will delete your data within [insert timeframe, e.g., 30 days], except for any information we are required to retain for legal, regulatory, or compliance purposes. Once deleted, your account and personal data will no longer be accessible or recoverable. For more information about how we handle data retention, please refer to the "Data Retention" section of this policy.

4.    Third Part Data Protection
Personal Data collected through the Site can be shared with third-parties such as:
•    Our shipping companies for Order delivery purposes;
•    Third parties who provide us with services including marketing, website administration and fraud protection services;
•    Any governmental or legal authority if required by law.

5.    Cookie Policy
The Site uses technical and marketing Trackers (“Trackers”) provided by third parties (“PI Providers”) to run the Site experience. 
When you visit a page that contains a plugin, your browser establishes a direct connection to the servers of the relevant PI Provider (which may be located overseas) and your plugin content is transferred to your browser. The relevant PI Provider is then able to receive information about your having accessed that page of the Site. This occurs even if you do not have an account with the PI Provider or are not logged into it at the time.
Technical or necessary cookies used by Nayomi are Google Tag Manager (Google LLC) and Shopify Inc.
Marketing cookies used by Nayomi are: Facebook Inc. or Meta Platforms Inc., Snapchat Inc., TikTok, Google Ads (Google LLC), and Insider.
Measurement cookies are: Google Analytics (Google LLC) and Hotjar Ltd. 
It is necessary to accept cookies to visit our Site. Also, if you would like to place an Order or add an item to your shopping basket, you will need to set your browser to accept cookies so you can use the relevant functions. The cookies we use are never used to store any personal information and cannot be traced back to an individual user. We use the anonymised information we receive from the cookies to understand how our customers use our Site, to improve the Site, to tailor advertisements to your tastes and to make the Site easier for you to use.

6.    Security
Nayomi declares that the personal data collected are processed lawfully and fairly, collected and recorded for the purposes indicated, and used in other operations that are compatible with these purposes. Nayomi undertakes to adopt appropriate and preventive security measures to safeguard the confidentiality, integrity, completeness, and availability of the personal data of the interested party on secure servers. However, Nayomi is not deemed responsible for the privacy practices or content of those third other sites, nor for any third party to whom we transfer your personal information in accordance with our Privacy Policy.

7.    Access and Contact
By using our Site or by submitting personal information to the Site or to us or to our agents, you consent to our use of your personal information in the manner set out in this Privacy Policy.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet accepted requirements and standards. Therefore, customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
You may request access to your personal information, and you may request that we corrected any inaccuracies in that personal information. At any stage you also have the right to ask us to stop using your personal information for direct marketing purposes. 
For any other information related to our Privacy Policy, you may contact us at help@nayomi.com or Jamjoom Fashion Trading SPJSC, 7267 Prince Sultan, Zahran Business Centre, Al Salamah, 2634, Jeddah, Saudi Arabia.